Privacy Policy — Koncepto Urbano / Lightscapes
Last Updated: April 2, 2026
Koncepto Urbano / Lightscapes (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our advertisements, or communicate with us.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- City or municipality
- Service interests
- Any information submitted through forms, messages, or phone calls
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking data
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and service requests
- Provide estimates and consultations
- Communicate updates, promotions, and service-related messages
- Improve our website and customer experience
- Analyze advertising performance and marketing effectiveness
We do not sell your personal information.
3. Sharing Your Information
We may share your information with:
- Service providers that help operate our business (e.g., CRM systems, marketing tools)
- Advertising and analytics partners
These third parties are required to maintain the confidentiality and security of your information and to use it only for authorized purposes.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
You can control or disable cookies through your browser settings.
5. Third-Party Advertising & Analytics
We may use third-party tools and platforms, including:
- Meta (Facebook & Instagram) advertising tools (such as Meta Pixel)
- Google Analytics
These tools may collect information about your interactions with our website and advertisements to help us deliver relevant advertising, perform remarketing, and measure campaign effectiveness.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or reporting obligations
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of marketing communications
- Request that we limit the use of your information
To exercise these rights, please contact us using the information below. We will respond within a reasonable timeframe in accordance with applicable laws.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:
Koncepto Urbano / Lightscapes
📧 info@thelightscapes.com
📧 konceptourbano@gmail.com
📞 Phone / WhatsApp: +1 (954) 805-4797